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PRODUCTS CATEGORY

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Return Policy

Return Policy

You may return any item you are dissatisfied with within 30 days of purchase, for a full refund, minus shipping.  We would prefer that you come visit us again as a happy customer, knowing that if your not satisfied with whatever you purchase from us, that you can return it and get your money back. Please [contact us] for information on returning a product prior to doing so.
Backorder Policy

Backorder Policy

Our purchasing department is second to none in the industry.  Our systems control back orders and keep them to a minimum for your convenience. Customer satisfaction is our primary goal.  If an item you purchased is backordered, we will contact you with further instructions.
Shipping Policies

Shipping Policies

Most Items will ship within 2 to 15 business days. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer.
Standard UPS Ground Shipment Charges For the Continental US
Weight        Shipping 
0-5 Lbs      $8.95
6-10 Lbs    $12.95
11-15 Lbs  $15.95
16-30 Lbs  $19.95
31-40 Lbs  $24.99
41-55 Lbs  $27.99
56-75 Lbs  $35.99
76-100 Lbs  $60.99
Over  100 Lbs  Call for price
If you would like expedited shipping, please contact us for a shipping quote.
Damaged Goods Policy

Damaged Goods Policy

Please contact the package carrier (UPS, FedEx, or USPS) and file a claim using the package tracking number. All claims must be filed with the carrier.
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info@GrandEstateBirdHouses.com

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